Blackbaud Tuition Management is Divine Savior’s tuition payment processor. You can access your account, pay your bill, and get help with your account from anywhere in the world, 24 hours a day. Blackbaud Tuition Management is here to make managing your account convenient and easy to use.
Log in to your account by clicking the button below or read on for more information about Blackbaud Tuition Management.
Blackbaud Tuition Management: Answers to your Questions
Whom should I contact if I have questions regarding my bill?
The Parent Help Center is available 24 hours per day. You can access your account to check balances and make payments. You can call our parent call center at (888) 868-8828 and we will be happy to assist you. Our team of specialists is able to:
- Provide you with balance & account information
- Take a payment
- Review your payment history
- Update your payment information
- Update your personal & contact information
- Provide or change your online username and password
- Address concerns regarding your account
What credit cards does Blackbaud Tuition Management accept?
Depending upon your school’s policy, Blackbaud Tuition Management accepts Visa, MasterCard, American Express, and Discover credit and debit cards. Please note that a convenience fee may apply. You can use your credit card to make monthly recurring payments. Visa Checkout™ virtual wallet is also available.
Can I pay by check?
If you would like to use your checking account to pay, you can do this by mailing a check, making a one-time payment online, calling in payment by phone, or by setting up automatic monthly payments directly from your checking or savings account.
Can I pay using my bank’s online bill pay service?
Yes, you can utilize your bank’s online bill pay service to send payments to Blackbaud Tuition Management. However, there are a few things to note regarding online bill pay. Online bill pay might not electronically transfer funds to Blackbaud Tuition Management. Your bank may mail a paper check to us. We advise you to set up your online bill pay to occur at least 7 days prior to your due date to ensure the check is received and processed by your scheduled due date.
Does the Blackbaud Tuition Management service have any costs?
Blackbaud Tuition Management will only charge a single fee upon enrollment PER FAMILY (not per student) of:
- $20 if you choose to pay your semester or annual tuition or $50 if you choose to pay your tuition monthly.
Do I have to give Blackbaud Tuition Management my financial information?
No, you will only provide your contact information for billing purposes and have the option to choose the frequency and method of payment you wish to use. You will only provide your financial information if you wish to set up a direct debit from your account or credit or debit card. Blackbaud Tuition Management completes a voluntary SSAE16 Audit to assure proper handling of information. They transmit data using 256-bit encryption and follow the FTC's Red Flag Rules. They are PCI-DSS compliant. So your funds are secure and insured.
Why is my monthly amount different each month?
Your total due may change month to month due to other charges incurred by the student.
What if I think the amount on my bill is incorrect?
If you disagree with any of the amounts on your bill, you can contact our Parent Help Center. We will contact the school on your behalf to clarify the amount due. Blackbaud Tuition Management is not authorized to modify the amount of tuition due or to arrange for alternative payment plans without your school’s approval.
I just realized my tuition is due in less than two days. What is the quickest way to make a payment?
Blackbaud Tuition Management offers two immediate payment options including:
- Pay online at https://parent.blackbaud.school.
- Pay over the phone 24/7, 365 days a week, by calling (888) 868-8828. Note: Payments made by phone and web are posted the same day they are received.
What is my school’s late payment policy?
Payments are due on or before your due date. There is no grace period. If your payment is not made by your due date, or you are carrying an outstanding tuition balance, a 5% late fee will be applied. Blackbaud Tuition Management will remind you of your upcoming payment to help you pay on time. We will also advise you when you have missed a payment to help you avoid any future fees.
Are there bank fees associated with payments that are not successful?
A fee of $30 will be applied to your account for any failed payment processed via auto-debit, phone, web, or failed check payments. Your bank may also impose additional fees. At this point, you should get in touch with Blackbaud Tuition Management to make a payment or if necessary update your information, please be aware that Blackbaud Tuition Management will try to process the payment again 10 days after the first attempt.
How can I set up new banking information to pay automatically each month?
Changes to banking information MUST be made at least three business days before your next scheduled debit. You can update your banking or recurring credit/debit card information by logging into your account at https://parent.blackbaud.school or you can call us directly at (888) 868-8828.
What can I do once I have logged into my Blackbaud Tuition Management account online?
On our parent website, you can do the following:
- Make a payment
- Review payment history
- Change/edit your payment information
- Update your personal information
- View and print invoices (if you are not on automatic debit)
- See an itemized breakdown of tuition, fees, and discounts billed to your account
Is there a way I can update my username and password?
You can update your password directly from your Blackbaud Tuition Management account at https://parent.blackbaud.school. Or you can call us at (888) 868-8828 and a representative will be able to update your username and password.